The first step is to ask friends, family and neighbors for recommendations. The only way to judge the customer service of an exterminator is to ask someone who has done business with them. These recommendations will also help evaluate the effectiveness of the company’s methods and techniques. If no one has any recommendations, then check with a referral service like Angie’s list. In any case contact several companies for an estimate.
Arrange face to face meetings. Meeting the exterminator in person is the only way to answer some questions. Did their vehicle look professional? Was it clean and well-marked? Does the representative look and act professional? Did they arrive on time? Did they call to notify you of a time change? How informative and helpful were they? Or were they more focused on making the sale?
Be sure to ask the right questions. Like how long the company has been in business. More experience is preferred. Again, more is better. Are they licensed? Ask how much training their technicians have. Professional exterminators are licensed by the state and technicians are typically required to have a certain amount of training annually. Verify their claim by checking with the state. Any company that doesn’t provide such proof isn’t worth doing business with.
It’s important to ask if the exterminator is insured. Ask for a certificate of insurance. Lack of insurance is a serious problem and says the company is not truly professional. Avoid pest control companies that can’t or won’t furnish such a certificate. Also ask whether the company belongs to any professional associations. These trade associations offer several benefits to their members. And membership is another clue to the professionalism of the company.
It is also important to ask about the methods of pest control used by the exterminator. Chemicals alone are never a complete solution to an insect problem. The representative should also discuss ways to prevent an infestation from occurring. They should also talk about eliminating the pest’s sources of food and water. Another important topic is how to prevent pests from entering the home in the first place.
Ask how the exterminator will react to an infestation in your home. The expected answer is that they’ll come in to knock down the infestation. They should then explain how to prevent the infestation from occurring again. Professionals will talk about the life cycle of the pest and how to break that life cycle to prevent future infestations.
Ask about their prices. How do their prices and services compare with other exterminators? The benefit of asking for several bids is the opportunity to compare one company with another. While price is one factor, other equally important factors include the professionalism of the company, how knowledgeable they are and the level and quality of customer service they offer. Understanding how these companies compare on a wide range of factors will allow you to make a wise decision.
Who ya gonna call? For insect extermination problems in Tampa, Florida Bug Inspectors are the experts. No matter what the pest, roaches, fleas, ants, termites or even bees, FBI has the answer. Florida Bug Inspectors has been solving pest control problems daily in Tampa for more than 20 years. Call the best – call Florida Bug Inspectors.
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