James received a Nepenthes 'QoH x KoS' (Queen of Hearts x King of Spades) in excellent growing conditions: 70–73% humidity, 73–75°F day/57–61°F night, T5HO lighting, distilled water, air exchange every 3–4 minutes. Yet the plant arrived looking terrible—shriveled pitchers, blackened leaves—and hasn't improved in two days.
Growing conditions are ideal. The damage occurred during shipping—likely exposure to freezing temperatures in transit. The newest leaf looks okay, so recovery is possible, but the seller should be contacted immediately for a replacement.
Even with perfect receiving conditions, Nepenthes can arrive cold-damaged. Document condition on arrival, contact the seller promptly, and provide a recovery environment—but don't blame your setup.
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