The white, brush-off powder on your shrub in Israel's arid/semi-tropical climate is almost certainly powdery mildew, a fungal disease that thrives in dry, warm conditions with high humidity around leaves.
Mildew coats leaves, blocking photosynthesis, weakening the plant, and making it susceptible to other stresses.
Since the gardener wasn't concerned, the infestation may be light. Start with milk or potassium bicarbonate sprays and monitor.
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